We provide timely and dependable transportation services for your urgent goods. We ensure prompt delivery of your time-sensitive goods when timeliness is vital, with a focus on speed and precision. We provide smooth collaboration and minimize delays by utilizing modern logistics and real-time tracking. We prioritize efficiency, providing a lifeline for when you rely on precision and promptness in your supply chain, whether it's important medical supplies, high-value components, or time-sensitive papers.
We are one of the leading Customs Agents and Freight Forwarders in Seychelles, offering a professional and comprehensive door to door customs clearance and delivery service for national and international courier, air freight and sea freight imports and exports.
Our swift development over the previous decade can be attributed to our expertise and the experienced team we have built within the industry. We thrive to provide clients with an end to end shipping solution to ensure any cargo movement is carried out as smoothly and efficiently as possible, so as to ensure your business needs are met.
If you have delivery instructions to add to your order, please submit an inquiry after tracking and select “Add Delivery Instructions to Order." This is the best way to communicate instructions to our team and driver. Please note that if your package is out for delivery, the instructions may not be available until the next delivery attempt within 1-2 business days. (If you’re trying to change your address, please contact your retailer – see below for more information)..
If your package is delayed, we are working to deliver it safely and soon. If tracking only shows “LABEL CREATED, TRACKING DETAILS WILL BE AVAILABLE ONCE THE PACKAGE ARRIVES AT THE ONTRAC FACILITY,” this means your package has not been received by OnTrac for delivery. Generally, if your status has not changed in 3 business days, please reach out to your retailer for assistance.
Please notify us by filling out our contact form or contact the live support on the website If tracking says your package is out for delivery, you may leave a note on the door requesting that your package not be delivered.
For security reasons, your retailer will need to approve changes to your delivery address. Please contact your retailer.
We want to help! Please contact the live support. If you still need further assistance, fill out the form on the tracking page with your tracking number and contact details. After you submit the form, you will receive an email with a case number for your reference. Please allow us up to 48 hours to investigate so we can respond to you with the latest information about your package and next steps.
We leverage our global reach and infrastructure to respond in times of crisis, assisting with disaster recovery, hunger relief, community health improvement, and other initiatives.
Road Freight Collector
Air Freight Collector
Ocean Freight Collector
Road Freight Collector
